Mercedes-Benz

Frequently Asked Questions

How do I place an order?

Our contact form will put you directly in touch with one of our sales professionals, who will provide you with further details and information.

What prices and conditions are available?

Our attractive terms and conditions for embassies have been designed with your needs in mind. Simply complete the contact form and our staff will get in touch with you as soon as possible.

How is the vehicle specification determined?

We will make every effort to tailor your Mercedes-Benz vehicle to your specification. However, please bear in mind that all applicable technical and legal requirements in the relevant country must be met.

Can vehicles be ordered with pennant holders?

Yes. We can supply one or two pennant holders as required. They are available ex-factory for the G-Class, E-Class and S-Class models.

How long will it take for my vehicle to be shipped to me?

This depends on your desired specification and vehicle. Simply complete the contact form and our staff will get in touch with you as soon as possible.

How can I order an armoured vehicle?

Please follow the link below to find out more about our special protection range.
Special protection vehicles

Does the price include shipping?

As a company with a global focus, we work with a number of international logistics providers who help us process transportation orders. For orders outside the EU, we sell the vehicles tax-free and deliver them to the relevant destination port.

What deposit is required?

A deposit of 15% is necessary in order to schedule the vehicle for production. The balance is payable before delivery.

What deposit is required?

A deposit of 15% is necessary in order to schedule the vehicle for production. The balance is payable before delivery.

I need a commercial vehicle- can you help?

Yes, we have sales professionals who can offer you the full range of Mercedes-Benz commercial vehicles, such as Citan, V-Class and Sprinter.

Do you have stock vehicles available for a quick delivery?

This depends on your specific requirements as well as compatibility with the technical specification which applies for the country concerned and, of course, availability of a vehicle. Simply complete the contact form and our staff will get in touch with you as soon as possible.

In which currency muss I pay for the vehicle?

Our vehicles are sold in EUR.

What happens after I have placed my order?

As soon as you have placed your order with us, we will keep you updated on when the vehicle is being built and when it will be delivered.

When is the balance for the purchase price due?

The balance must be paid before delivery.

We will be pleased to answer any questions you may have about our offers and services. Simply fill in the contact form. Our staff will get in touch with you as soon as possible.